Retail Store - Fashion Consultant

Role Overview

We are looking for friendly, dependable, and customer-focused Fashion Consultant to join our store team. You will be the face of Pinklay helping customers discover products, offering styling or product advice, and ensuring a warm in-store experience.

Key Responsibilities

Customer Experience

• Greet customers warmly and assist them with their shopping needs
• Understand customer preferences and offer thoughtful product suggestions
• Ensure every customer leaves with a positive Pinklay experience

Sales & Store Support

• Achieve individual and store sales targets
• Assist with billing, POS operations, and cash handling
• Support upselling and cross-selling across categories

Store Presentation

• Maintain store cleanliness, organisation, and visual standards
• Assist with product displays, folding, and replenishment
• Support new launches, promotions, and seasonal displays

Inventory & Operations

• Help with stock receiving, tagging, and inventory checks
• Alert the Store Manager about low stock or damaged products
• Follow store SOPs and safety guidelines

Requirements

• 1-5 years of experience in retail or customer service (fashion/lifestyle preferred)
• Strong communication skills and a pleasant, customer-friendly attitude
• Willingness to learn about products, fabrics, and styling
• Ability to work flexible retail hours, including weekends and holidays
• Basic knowledge of billing/POS systems is a plus

What We Offer

• Opportunity to grow with a fast-growing lifestyle brand
• A creative, value-driven work environment
• Competitive compensation and performance-based incentives
• Employee discounts on Pinklay products