Retail Store - Designer

Role Overview

We are looking for a Senior Retail Designer to shape, design, and deliver immersive retail environments across The Sleep Company's expanding national footprint.

This role goes beyond visual styling. You will be responsible for end-to-end retail design from concept to execution creating 2D and 3D design solutions for POP/POS, window displays, faades, spatial layouts, hero product showcases, brand walls, and in-store experiences.

You will work closely with the in-house design team, fabrication partners, and vendors to translate the brand's visual language into scalable, functional, and high-impact physical retail experiences while actively supervising execution on ground.

This is a hands-on role for someone who understands **materials, fabrication, technology integration, and customer behaviour, and can bridge creative ambition with operational reality.

Key Responsibilities

Retail Design & Spatial Experience

Conceptualise and design retail environments and spatial systems across formats flagship, large format, and standard stores

Create 2D layouts and 3D visualisations for POP/POS systems, window displays, store faades, brand walls, hero product and technology-led displays, and in-store zoning and spatial storytelling

Ensure designs enhance navigation, engagement, education, and conversion

Brand Translation & Design Language

Work closely with the in-house Brand and Design teams to uplift and evolve the brand's visual design language

Translate brand guidelines into physical retail expressions that are consistent yet adaptable across locations

Ensure every retail touchpoint reflects a cohesive, premium, and future-forward brand experience

Material, Fabrication & Execution Ownership

Lead material selection with a strong understanding of retail-grade finishes, durability, lighting, print, and fabrication techniques

Develop designs that are production-ready, cost-aware, and scalable

Supervise prototyping, fabrication, installation, and on-site execution to ensure quality and intent are met

Conduct design feasibility checks and value engineering where required

Technology & Interactive Experiences

Incorporate technology-led innovations into retail design interactive screens, motion, sensors, gamified experiences, or smart product education tools

Collaborate with tech and vendor partners to design engaging, intuitive, and meaningful in-store interactions

Use technology to simplify product education and elevate customer experience

Vendor & Stakeholder Collaboration

Build and manage a strong vendor and fabrication network across materials, technology, and execution partners

Work cross-functionally with Retail Operations, Marketing, Product, and Growth teams

Manage timelines, approvals, and rollouts across multiple cities and stores

Skills & Capabilities

Strong retail design and spatial thinking mindset

Proven expertise in 2D and 3D design for physical environments

Deep understanding of materials, fabrication processes, and on-ground execution

Ability to balance design excellence with scalability, cost, and operational constraints

Comfort working with emerging technologies and experiential design formats

Tools & Technical Proficiency

Adobe Creative Suite (Illustrator, Photoshop, InDesign)

3D tools such as SketchUp, Blender, 3ds Max, or equivalent

Familiarity with AI-assisted visualisation and prototyping tools is a plus

Strong presentation and articulation skills for internal and external stakeholders

Experience & Background

812 years of experience in Retail Design, Spatial Design, Store Design, or Environmental Design

Hands-on experience delivering multi-location retail rollouts

Strong exposure to vendor management, fabrication, and installation supervision

Agency or brand-side retail experience preferred

Degree in Design, Spatial Design, Interior Design, Visual Communication, or equivalent practical experience

Ideal Candidate Profile

Design-led thinker with execution muscle

Comfortable owning projects from concept to store floor

Curious about technology, materials, and emerging retail trends

Collaborative, structured, and decisive

High ownership mindset with a builder's approach