Retail Salesperson

Company Description

Silverfied is a renowned home grown brand known for curating jewelry that is meant for styling and stacking. We are Design and fitting first jewelry brand.

From a Classic Silver Store to a Modern Jewelry Brand.

What began as an old-school silver shop in the heart of Delhi has now evolved into a contemporary jewelry brand, serving thousands of customers across the country. Rooted in the legacy of traditional silver craftsmanship, we have grown beyond being just a store building our own in-house design and manufacturing studio that brings fresh, thoughtful, and timeless pieces to life.

Roles

• Greet and welcome customers in a professional way.
• Manage daily customer interactions to ensure a high level of satisfaction.
• Respond promptly to customer queries through in-person.
• Assist customers in understanding products and services, providing accurate information.
• Support the sales process by identifying customer needs and recommending suitable styling products.
• Coordinate with internal teams to ensure smooth customer service and issue resolution.
• Maintain a clean, organized, and customer-ready store environment.
• Build and retain strong relationships with repeat customers.
• Provide feedback to management on customer preferences, queries, and trends.

Requirements:

• Proven experience in sales or customer service (preferred).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and manage time efficiently.
• Positive attitude with a customer-first mindset.
• Basic computer skills for managing customer data and sales records.
• Experience with Jewellery Brand or Retail sales.

Job Location: Lajpat Nagar, New Delhi.