Retail Sales Officer
Titan
2 - 5 years
Gurugram
Posted: 17/06/2025
Job Description
Job Description: Retail Sales Officer
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan, a leading company in the jewellery industry. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our jewellery store.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Understand customers' needs and recommend suitable jewellery products
- Provide accurate information about product features, pricing, and warranties
- Maintain a clean and organized sales floor, ensuring products are properly displayed
- Process sales transactions and handle cash and credit card payments
- Build and maintain strong customer relationships to ensure repeat business
- Stay up-to-date with industry trends and product knowledge
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store
Requirements:
- Previous experience in retail sales, preferably in the jewellery industry
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to work in a fast-paced and dynamic environment
- Basic knowledge of jewellery products and materials
- Proficiency in using point-of-sale (POS) systems
- Flexibility to work weekends, evenings, and holidays as required
If you are passionate about jewellery and have a proven track record in retail sales, we would love to hear from you. Join our team at Titan as a Retail Sales Officer and be part of a company that values excellence and customer satisfaction.
Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
Work Experience
Job Description: Retail Sales Officer
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan, a leading company in the jewellery industry. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our jewellery store.
Responsibilities:
- Greet and assist customers in a professional and friendly manner.
- Understand customers' needs and recommend suitable jewellery products.
- Provide accurate information about product features, pricing, and warranties.
- Maintain a clean and organized sales floor, ensuring that products are properly displayed.
- Process sales transactions and handle cash and credit card payments.
- Build and maintain strong customer relationships to ensure customer satisfaction and loyalty.
- Meet and exceed sales targets and contribute to the overall success of the store.
- Stay up-to-date with product knowledge and industry trends to effectively communicate with customers.
Requirements:
- Previous experience in retail sales, preferably in the jewellery industry.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a passion for exceeding customer expectations.
- Proven ability to work in a fast-paced and target-driven environment.
- Basic knowledge of jewellery products and their characteristics.
- Ability to work well in a team and collaborate with colleagues.
- Flexibility to work on weekends and holidays as required.
If you are a self-motivated individual with a passion for sales and a keen interest in the jewellery industry, we would love to hear from you. Join our team as a Retail Sales Officer and be part of our success at Titan.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.
About Company
Titan Company Limited is a leading consumer lifestyle brand known for watches (Titan, Fastrack), jewelry (Tanishq), eyewear (Titan Eye+), and perfumes (Skinn). It blends craftsmanship with innovation across its retail and product lines.
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