Retail Sales Officer
Titan
2 - 5 years
Chennai
Posted: 17/06/2025
Job Description
Job Title: Retail Sales Officer
Job Category: Jewellery-SMR
Company Name: Titan
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our retail sales offices.
Responsibilities:
- Greet and assist customers in a professional and friendly manner.
- Understand customer needs and recommend appropriate products or services.
- Provide accurate information about product features, pricing, and availability.
- Maintain a clean and organized sales floor to ensure a positive shopping experience.
- Process sales transactions and handle cash or credit card payments.
- Meet or exceed sales targets and contribute to the overall success of the retail sales offices.
- Build and maintain strong customer relationships to encourage repeat business.
- Stay up-to-date with product knowledge and industry trends to effectively communicate with customers.
- Collaborate with team members and management to achieve sales goals and improve customer satisfaction.
Requirements:
- Previous experience in retail sales or customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Ability to work in a fast-paced and dynamic environment.
- Basic knowledge of jewelry and accessories is a plus.
- Flexibility to work evenings, weekends, and holidays as required.
If you are passionate about delivering exceptional customer service and have a strong interest in the jewelry industry, we would love to hear from you. Join our team at Titan as a Retail Sales Officer and be part of a renowned company that values professionalism and customer satisfaction. Apply now!
Work Experience
Job Description: Retail Sales Officer
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan, a leading jewellery company. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our retail sales offices.
Responsibilities:
- Greet and assist customers in a professional and friendly manner.
- Understand customers' needs and recommend suitable jewellery products.
- Provide accurate information about product features, pricing, and warranties.
- Maintain a clean and organized retail sales office environment.
- Process sales transactions and handle cash and credit card payments.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the company.
- Stay up-to-date with product knowledge and industry trends.
- Handle customer inquiries, complaints, and returns in a timely and efficient manner.
- Build and maintain strong customer relationships to ensure repeat business.
Requirements:
- Previous experience in retail sales or customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Ability to work in a fast-paced and dynamic retail environment.
- Basic knowledge of jewellery products and trends.
- Proficiency in using point-of-sale (POS) systems.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent qualification.
If you are passionate about delivering exceptional customer service and have a keen interest in the jewellery industry, we would love to hear from you. Join our team as a Retail Sales Officer and be a part of our success at Titan.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.
About Company
Titan Company Limited is a leading consumer lifestyle brand known for watches (Titan, Fastrack), jewelry (Tanishq), eyewear (Titan Eye+), and perfumes (Skinn). It blends craftsmanship with innovation across its retail and product lines.
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