Retail Sales Officer
Titan
2 - 5 years
Chennai
Posted: 17/06/2025
Job Description
Job Description: Retail Sales Officer
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer. As a Retail Sales Officer, you will be responsible for providing exceptional customer service and driving sales in our jewellery department.
Responsibilities:
- Greet and assist customers in a professional and friendly manner
- Understand customer needs and recommend appropriate products
- Provide product knowledge and information to customers
- Maintain a clean and organized sales floor
- Process sales transactions accurately and efficiently
- Meet and exceed sales targets
- Build and maintain strong customer relationships
- Stay up-to-date with product knowledge and industry trends
- Collaborate with team members to achieve sales goals
- Assist with inventory management and stock replenishment
Requirements:
- Previous experience in retail sales, preferably in the jewellery industry
- Strong interpersonal and communication skills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Proven track record of meeting or exceeding sales targets
- Knowledge of jewellery products and trends
- Basic computer skills
- Flexibility to work weekends and holidays
If you are passionate about sales and have a keen eye for jewellery, we would love to hear from you. Join our team at Titan and be a part of a leading company in the jewellery industry. Apply now and take the first step towards a rewarding career as a Retail Sales Officer.
Work Experience
Job Description: Retail Sales Officer
We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan, a leading company in the jewellery industry. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our jewellery store.
Responsibilities:
- Greet and assist customers in a professional and friendly manner, ensuring a positive shopping experience.
- Understand customers' needs and preferences to recommend suitable jewellery products.
- Provide accurate information about product features, pricing, and promotions.
- Maintain a clean and organized store environment to enhance the overall shopping experience.
- Process sales transactions accurately and efficiently, including handling cash and credit card payments.
- Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
- Stay up-to-date with product knowledge and industry trends to effectively communicate with customers.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Assist in visual merchandising activities to create an attractive and appealing store display.
Requirements:
- Previous experience in retail sales, preferably in the jewellery industry, is highly desirable.
- Excellent interpersonal and communication skills to build rapport with customers.
- Strong sales and negotiation skills to close deals and achieve sales targets.
- Ability to work in a fast-paced and dynamic retail environment.
- Detail-oriented with good organizational and multitasking abilities.
- Basic computer skills to process sales transactions and maintain customer records.
- Flexibility to work on weekends, holidays, and during peak retail periods.
If you are passionate about jewellery and have a strong desire to provide exceptional customer service, we would love to hear from you. Join our team as a Retail Sales Officer at Titan and be part of a company that values professionalism and customer satisfaction.
To apply, please submit your resume and cover letter highlighting your relevant experience and why you are interested in this position.
About Company
Titan Company Limited is a leading consumer lifestyle brand known for watches (Titan, Fastrack), jewelry (Tanishq), eyewear (Titan Eye+), and perfumes (Skinn). It blends craftsmanship with innovation across its retail and product lines.
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