Retail sale Manager

Company Description

Satv Ancient Superfoods Pvt. Ltd. (Satv Dairy) offers premium A2 dairy products, traditional mithai, gluten-free cookies, and herbal wellness goods, all sourced directly from Indian villages. The company is dedicated to delivering pure, traditional, and farm-fresh products to promote a healthier lifestyle. Committed to purity and sustainability, Satv Dairy brings authentic and high-quality health foods to its customers.

Role Summary:

Responsible for smooth operations of multiple Satv Dairy stores including staff management, stock control, logistics coordination, expiry & returns monitoring, store hygiene, collections, and customer service.

Key Responsibilities

Oversee daily operations of all assigned stores.

Manage staff scheduling, grooming, discipline, and training.

Ensure proper stock levels, FIFO, expiry checks, and returns.

Coordinate with logistics for timely replenishment.

Maintain store hygiene, product display, and uniform standards.

Handle daily sales collections, UPI/POS settlements, and reporting.

Resolve customer issues and improve service quality.

Maintain store booking records, rent/electricity bills, and documentation.

Submit daily/weekly MIS reports to management.

Requirements

Graduate with 35 years experience in retail operations.

Strong people-management and communication skills.

Ability to handle multi-store operations and frequent travel.

Knowledge of stock management and customer service.