Retail Practice Head – Analytics & AI
Mastech Digital
5 - 10 years
Bengaluru
Posted: 23/12/2025
Job Description
About the Role : Industry Principal (Retail) Data & AI
- Location: Chennai / Bangalore / Hyderabad
- Vertical: CCR (Consumer, Retail & CPG)
- Experience: ~20 years
We are looking for a senior Retail Industry Principal who brings deep domain experience in core retail and has a strong track record of applying Data & AI to solve real business problems. This role will anchor strategic client conversations, shape solution themes, and guide delivery teams on retail-focused data, analytics, and AI programs .
Key Responsibilities
- Act as the industry SME for Retail within the CCR vertical.
- Lead client discussions on retail transformation, data modernization, AI/MLdriven use cases, and analytics-led value creation.
- Shape solution narratives across merchandising, supply chain, store operations, customer experience, and omni-channel engagement.
- Drive thought leadership in emerging areas such as demand sensing, digital store operations, dynamic pricing & promotions, and customer 360.
- Partner with Data Engineering, Analytics, and AI teams to design high-impact solutions for global retail clients.
- Bring strong understanding of retail systems, enterprise data flows, and business processes to guide design and execution.
- Support go-to-market pursuits, proposal development, and client workshops.
Must-Have Experience
- 1520 years of total experience with significant tenure in core Retail organizations
- Proven experience combining business domain expertise with Data, Analytics, and AI.
- Hands-on understanding of retail data ecosystems, cloud data platforms, analytics architectures, and AI/ML applications.
- Deep knowledge in at least 34 of the following areas:
- Dynamic pricing & promotions
- Demand sensing & forecasting
- Customer 360 and customer analytics
- Omni-channel targeting & personalization
- Store operations optimization
- Merchandising or supply chain analytics
Ideal Candidate Profile
First and foremost an industry thinker with strong business-process depth in retail.
Comfortable translating retail problems into Data & AIled solution constructs.
Strong storyteller with the ability to simplify technical concepts for business leaders.
Experience influencing C-level stakeholders.
Prior consulting exposure or client-facing experience is a plus.
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