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Retail Manager

United HR Solutions Pvt. Ltd.

5 - 10 years

Bengaluru

Posted: 06/03/2026

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Job Description

Company Profile:

Our Client company is manufacturer of Footwear and selling through distributors & own Retail Stores in entire Africa.


Position: Retail Operations Head

Job Location : Nairobi (Kenya)

Reports to : Directors


Job Profile:

  • Oversee end-to-end operations of 50 retail stores in Kenya and 3 stores in Uganda
  • Ensure achievement of sales, revenue, and profitability targets across all stores
  • Drive consistent implementation of company policies, SOPs, and retail standards
  • Lead, mentor, and monitor Store Managers and regional teams
  • Ensure high levels of customer service and brand experience
  • Monitor inventory, stock movement, and loss prevention controls
  • Coordinate with supply chain, finance, HR, and merchandising teams
  • Analyze store performance, KPIs, and prepare operational reports
  • Implement process improvements to enhance efficiency and reduce costs
  • Support new store openings, expansion, and operational rollouts


Desired Profile :

  • MBA (Mktg) with 12-15 yrs. experience in handling Sales & Retail Store Operations for any Footwear Manufacturing Companies
  • Should have experience in handling multiple Stores (50+ Retail Outlets)
  • Should have experience in Business / Retail Expansion
  • Should possess Leadership Skills


Contact Person:

Rina Arun

rina@uhr.co.in

+919904322770

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