Resident Engineer
Airtel
2 - 4 years
Pune
Posted: 4/22/2025
Job Description
Roles & Responsibilities:
* Airtel Custodian - Act like L1 escalations desk for customer
* Giving Onsite support (Live testing, Device Issue, Link Monitor)
* M2M Solution testing with sample SIM card
* Maintaining and sharing daily update with all stake holders on open points
* Logging Ticket with Airtel and coordination for Troubleshooting
* Align service tickets to engineers and tracking progress of work
* Delivery of third party media/bandwidth/Hardware
* Initiating network surveys on problematic locations
Additional Skills:
* Good understanding of M2M, IoT, MPLS products along with Network Layer understanding
* Excellent relationship management with customer, cross functional team
* Good written and verbal communication skills
* Can do attitude & problem solving skills
* In depth knowledge in Microsoft Excel and Powerpoint
About Company
Bharti Airtel is a leading telecom service provider in India and across Africa. It offers mobile, broadband, DTH, and enterprise solutions to millions of customers. Airtel is also investing in 5G, cloud services, and digital content platforms.
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