Resident Engineer

Airtel

1 - 4 years

Hapur, Kolhapur

Posted: 18/06/2025

Job Description

Key Deliverables

  • Airtel Custodian - Act like L1 escalations desk for customer
  • Giving Onsite support (Live testing, Device Issue, Link Monitor)
  • M2M Solution testing with sample SIM card
  • Maintaining and sharing daily update with all stake holders on open points
  • Align service tickets to engineers and tracking progress of work
  • Delivery of third party media/bandwidth/Hardware
  • Initiating network surveys on problematic locations
  • Logging Ticket with Airtel and coordination for Troubleshooting
  • Circle Network TAT is freeze

Skills Required

  • Good understanding of IoT, MPLS products along with Network Layer understanding
  • Excellent relationship management with customer, cross functional team
  • Good  written and verbal communication skills
  • Can do attitude & problem solving skills
  • Result Orientation

 

About Company

Bharti Airtel is a leading telecom service provider in India and across Africa. It offers mobile, broadband, DTH, and enterprise solutions to millions of customers. Airtel is also investing in 5G, cloud services, and digital content platforms.

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