Research Analyst

VelivoHR is hiring for one of their client based out of Mumbai in Aviation Industry.

Job Title

Research Analyst

Function

R&D | Analytics | Innovation | Business Research

Location

Mumbai Head Office

ROLE OVERVIEW

The role requires strong analytical capability, hands-on data crunching, structured research, and the ability to translate insights into actionable business cases and scalable service offerings.

This position will work closely with top management and coordinate with strategy, operations, technology, and client-facing teams to identify new opportunities, extend existing service scope, and support product and process innovation.

KEY POSITION RESPONSIBILITIES

Research & Advanced Analytics

Perform deep analytical research using structured and unstructured datasets across operations, finance, and customers domains.

Conduct data crunching, trend analysis, benchmarking, forecasting, and feasibility studies to support strategic initiatives.

Apply appropriate quantitative and qualitative research methodologies to complex business problems.

AI, Automation & Digital Enablement

Identify opportunities to deploy AI-driven analytics, automation, and decision-support tools across clients service lines.

Design, develop, or support automation workflows to improve operational efficiency, accuracy, and turn around time.

Build and validate AI-assisted models, rule engines, scripts, or prototypes for:

a) Process optimisation

b) Predictive analysis

c) Data validation and exception handling

Collaborate with IT and operations teams to integrate AI and automation solutions into existing systems and workflows.

Evaluate emerging AI tools, platforms, and technologies relevant to aviation KPO services and

recommend adoption strategies.

Innovation & Opportunity Identification

Explore new possibilities to enhance existing services and develop new service offerings.

Identify opportunities for process standardization, automation, and scalability.

Develop and test models, frameworks, prototypes, or proof-of-concept solutions for innovative use cases.

Business Case & Research Output Development

Build data-backed business cases for AI-enabled and analytics-driven services/products for:

a) Existing airline clients

b) Prospective new clients

Prepare research reports, white papers, dashboards, and management presentations demonstrating value creation, ROI, and scalability.

Project & Stakeholder Management

Support or manage research, analytics, and automation-driven projects from concept to deployment.

Work cross-functionally with operations, quality, IT, finance, and compliance teams to ensure successful implementation.

DESIRED SKILL SET

Technical & Analytical Skills

Programming knowledge (any or multiple):

Python, Dart, Java, VB / VBA

Strong analytical thinking and problem-solving skills

Ability to work with large datasets and draw meaningful insights

Business & Communication Skills

Structured thinking with the ability to convert analysis into business recommendations

Strong documentation, presentation, and stakeholder communication skills

Curiosity-driven mindset with a focus on innovation and continuous improvement

QUALIFICATIONS

MBA / CA / MTech / MCA

Freshers are welcome, provided they demonstrate strong analytical capability, learning agility, and interest

in data-driven research and aviation analytics.