Reporting Analysts -Americas

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Unified Support Services (USS) Reporting Analyst (U612. USS Functional Excellence)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.  

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. Fueled by a US$1.5+B investment in technology and innovation, EY is primed to guide clients in their efforts to drive sustainable growth, create new value, and build new and better ways of working. As part of Enterprise Technology, you’ll be at the forefront of integrating technology into what we do at EY. That means more growth for you, exciting learning opportunities, career choices and the chance to make a real impact.

The opportunity

EY’s global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune 500, privately held and government like entities.

The Reporting Analyst is responsible for the creation, maintenance, and continuous improvement of reporting systems that provide critical business insights. This role involves gathering data from various sources, ensuring its accuracy, and developing reports that inform strategic decision-making. The ideal candidate will have a strong foundation in data analysis, proficiency in reporting tools, and the ability to communicate findings clearly to stakeholders across the organization.

Key responsibilities

• Develop and maintain reports, dashboards, and scorecards that track key business metrics.
• Gather data from multiple sources, ensuring accuracy and consistency in reporting.
• Analyze data to identify trends, patterns, and insights that can drive business decisions.
• Work closely with business units to understand their reporting needs and deliver tailored solutions.
• Continuously evaluate and improve reporting processes and tools for efficiency and effectiveness.
• Provide training and support to users on how to access and interpret reports.
• Collaborate with IT and data teams to ensure data quality and the integration of reporting systems.
• Manage ad-hoc reporting requests and deliver timely responses to business inquiries.

Skills and attributes for success

• This individual should possess a combination of technical skills, analytical abilities, and leadership attributes

To qualify for the role you must have 

• Proven experience in a reporting or data analysis role.
• Strong knowledge of reporting tools (e.g., SQL, Excel, BI platforms like Tableau or Power BI).
• Excellent analytical skills with attention to detail.
• Ability to translate complex data into actionable insights for non-technical audiences.
• Good understanding of data management principles, data architecture, and analytics platforms.
• Excellent communication, collaboration, and project management skills.
• Over 6-8 years of experience in IT support services, with significant reporting experience in managing large-scale data & reporting requirements.
• Strong understanding of ITIL service management frameworks with relevant certifications.  
• Possess innovative mindset by being open to new ideas and works comfortably with global teams   

Ideally, you’ll also have

What we look for

• Bachelor's degree in Data Science, Computer Science, Statistics, or a related field.
• Data science or any other relevant certification is preferred
• PowerBI or any other reporting platform experience is a must 
• Knowledge on Power Automate, Qlik View , or any other reporting platform is an added advantage 
• ITIL Foundation certification is preferred

What we offer
_x000D_ As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world 

 
_x000D_ EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
_x000D_ Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
_x000D_ Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.