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Rep I-1

TransUnion

2 - 5 years

Chennai, Remote

Posted: 11/08/2025

Job Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

The App Support Analyst will be responsible to review/manage TransUnion’s application accesses (on-boarding & off-boarding) for the contact centers and vendor associates, manage communications for the application downtime between various leads on the contact centers and fix the application issues.

What You'll Bring:

Would prefer the candidate have the following qualifications:

A College degree and at least 3 years’ experience in a similar role, preferably in the credit or financial services industry.
Proven customer management skills with a strong customer service orientation (desire to help others). 
A proven understanding of the operations function, with previous experience in banking, retail credit or consumer credit reporting industries considered an asset.

The ability to multi-task and handle high volumes of small projects simultaneously.
Highly developed analytical and problem-solving capabilities with the ability to present data and information effectively with excellent attention to detail and a high level of accuracy

Impact You'll Make:

Candidate must be able to provide weekend support & night shifts in following rotational model.

Fri to Tue 5:30 PM to 2:30 AM IST

Mon to Fri: 1:00 AM to 10 PM IST

Candidate must be able to work remotely and be self-motivated with an work under minimal supervision.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Rep II, Business Operations

About Company

TransUnion is a global information and credit reporting company that provides credit risk, fraud detection, and identity management solutions. It collects and analyzes data on individuals and businesses, offering insights to help organizations make informed decisions about lending, risk management, and consumer behavior. TransUnion serves various industries, including finance, insurance, healthcare, and government, providing services that support credit scoring, fraud prevention, and regulatory compliance. Headquartered in Chicago, Illinois, TransUnion operates worldwide to help businesses manage risk and empower consumers to understand and improve their financial health.

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