Rep I
TransUnion
2 - 5 years
Chennai
Posted: 07/09/2025
Job Description
TransUnion's Job Applicant Privacy Notice
What We'll Bring:
This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries, including disputes, opt-outs, password resets, and other product-related queries. They troubleshoot and analyze system errors, apply fixes where possible, escalate and track unresolved issues for further review. The role involves maintaining constant communication with their team leader about any issues or error trends and may include mentoring peers by sharing best practices. Additionally, the associate ensures compliance with all TU and other relevant regulatory requirements. They also may work on special projects as assigned.What You'll Bring:
NA
Impact You'll Make:
NA
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job Title
Rep I, Consumer Operations SupportAbout Company
TransUnion is a global information and credit reporting company that provides credit risk, fraud detection, and identity management solutions. It collects and analyzes data on individuals and businesses, offering insights to help organizations make informed decisions about lending, risk management, and consumer behavior. TransUnion serves various industries, including finance, insurance, healthcare, and government, providing services that support credit scoring, fraud prevention, and regulatory compliance. Headquartered in Chicago, Illinois, TransUnion operates worldwide to help businesses manage risk and empower consumers to understand and improve their financial health.
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