Release Lead

Responsible for deployments across Global Business Platform (GBP) applications in Production. Do this by leading cross functional resources across GBP. 

Facilitate the process of testing, approving and deploying a new release in agreement with Platform Owners 

Prepare key documents like Plan On a Page (POAP), Cutover Plan, Strategy Plan and Communication Plan for Transformation/Migration projects 

Engage in Release process standardization and process improvement activities across Business Platforms 

Develop and maintain a release management calendar to ensure any change risks and impacts are planned for  

Facilitate implementation planning and walkthrough meetings with all required stakeholders to ensure all participants understand and agree the implementation strategy and sequence of events. 

Manage all internal communications with implementation resources and management as to the progress of the Implementation. 

Manage the required regression activities should an unresolvable issue be encountered during a deployment to ensure the live services are brought back to a position of BAU as quickly as possible 

Assist to facilitate risk workshops, where required, to ensure that all risk is understood, documented and wherever possible mitigated. 

Ensure lessons learned are captured and managed through to closure. Identify and manage CSIP’s to prevent re-occurrence. 

Implement and lead more Agile and DevOps processes across GBP, driving improvements in change velocity and efficiency. 

Create reporting and KPI’s across Release Management and Implementation to demonstrate value to Dentsu   

Graduate or postgraduate with 7 to 12 Years of experience in release management  

Proven experience in release management, preferably within platforms such as Dynamics 365, Salesforce, Workday or similar enterprise software environment. 

In-depth knowledge of release management principles, methodologies, and tools, including change control, versioning, branching, and merging strategies 

Familiarity with relevant application platforms, including its modules and components. 

Strong understanding of software development life cycle (SDLC) processes, agile methodologies, and quality assurance practices. 

Proficiency in using release management tools and technologies, such as JIRA or Azure DevOps 

Excellent analytical and problem-solving skills, with the ability to evaluate complex situations, prioritize tasks, and make sound decisions. 

Exceptional organizational and project management abilities, with a keen eye for detail and the ability to manage multiple concurrent releases. 

Effective communication and interpersonal skills, with the ability to collaborate with technical and non-technical stakeholders at all levels of the organization. 

Proactive mindset with a strong commitment to continuous improvement and delivering high-quality results.