Relationship Officer-811-Digital Banking Kotak 811-Sales
Kotak Mahindra Bank
2 - 5 years
Pune
Posted: 14/10/2025
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Job Description
- Onboard new customers and guide them through the Kotak 811 digital banking platform.
- Provide exceptional customer service and support to existing clients, addressing their queries and concerns.
- Proactively reach out to potential customers and conduct sales pitches to promote Kotak 811 services.
- Stay updated with the latest digital banking trends and products to offer relevant solutions to customers.
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
- Collaborate with the marketing team to develop and execute effective sales strategies.
- Achieve individual and team sales targets, as set by the management.
- Maintain accurate records of customer interactions and sales activities.
- Provide feedback and suggestions to the product development team, based on customer insights.
- Attend training sessions and workshops to enhance your digital banking knowledge and skills.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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