Relationship Manager-Housing Finance-Sales
Kotak Mahindra Bank
5 - 10 years
Mumbai
Posted: 29/10/2025
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Job Description
Relationship Manager - HF
- Manage sales and distribution through the cross channel and open market channels with ticket size upto 50 lakhs
- Ensure unilateral growth by adding new DSAs / Branches
- Manage and grow the Direct Sales team and focus on increased Productivity
- Marketing and encashing catchment areas
- Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets
- Ensure additional revenue generation through cross – sell & Multi selling of Insurance, CASA , Credit Cards etc.
- Training & Development of the DST Team and DSAs
- Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations
- Responsible for end to end processing of the case and updating the status of the same to the customers.
- Ensuring Top Class service for Customers for better NPS Scores
Responsibilities: Manage sales and distribution of mortgage products through DSAs. Empanel new DSAs from the market and drive business growth through them. Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance. Ensure adherence to KYC and documentation norms as per company guidelines. Ensure timely and accurate closure of disbursement documentation. Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing. Handle end-to-end processing of customer applications and keep customers and channel partners updated on status. Ensure high levels of customer service and satisfaction throughout the loan lifecycle.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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