Relationship Manager Yes Premia

Yes Bank

2 - 8 years

Bengaluru

Posted: 4/22/2025

Job Description

Core ResponsibilitiesRelationship Management :

Manages the banking and investments relationship and is responsible for overall growth of Liabilities & Investment business from branch/retail customers

Develops, manages, and expands customer relationships by providing service level which exceeds client expectations of most important customer segment

Identifies current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet

Generating Incremental Business

Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc

Proactively sells the full range of consumer and commercial product to current and potential Relationships

Deepens existing relationships or acquires new customers to Increase CASA balance in allocated portfolio

Drives higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank

Customer Engagement:

Ensures portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values

Face to the client and First person Responsible for service and sales satisfaction of mapped clients

Investments

Analyses financial needs of the customers and offer appropriate product with utmost transparency

Drives revenue business to generate fee income through products like mutual funds, investments and insurance

Audit & Compliance

Adheres to the Bank’s policy on acquisition/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)

Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.

Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.

Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.

Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Risk and Internal Control ResponsibilitiesFollows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.

Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.

SECTION IV: KEY INTERACTIONS

Key Internal InteractionsPurpose of Interaction

Channel PartnersCoordinate with product and programs teams to drive channel activities and initiatives

Other Unit RM’s Connect with Business Banking RM’s, ADM, RBDL, PSM to maximize leads and generate cross sell opportunities

Liase with key stakeholders eg YSB, HCM, FCU to execute organizational mandates

Solicit support as required to close key job deliverables

Key External InteractionsPurpose of Interaction

Prospective YBL CustomersPresent the organization in a professional and positive manner to generate interest and capture mindshare

Existing YBL CusotmersSeek to engage and identify opportunities to increase the overall wallet share

SECTION V: KNOWLEDGE & EXPERIENCE

KNOWLEDGE

Minimum QualificationsBachelor’s degree

Master’s degree is preferred

Professional CertificationsAMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage.

Language SkillsWritten and spoken English is essential

EXPERIENCE

Years of ExperienceA minimum of 2 years of relevant experience with at least 1 year in a similar role

Nature of

ExperiencePrior experience in BFSI Sector

About Company

Yes Bank is a private Indian bank offering retail, corporate, and digital banking services. After undergoing financial restructuring, it’s focused on stability and growth. The bank provides various services including loans, deposits, and digital payments.

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