Relationship Manager

Company Description

LX Realty is a premier real estate consultancy focusing on luxury residential and commercial properties in Gurugram and the NCR region. Known for building trust and fostering lasting client relationships, LX Realty assists clients in making strategic investment decisions. The firm is dedicated to delivering exceptional service and expertise to meet the unique needs of the premium property market. LX Realtys team of professionals work to create value and enduring legacies for their clients.

This is a full-time, on-site Relationship Manager role based in Gurugram. The Relationship Manager will be responsible for managing and growing client relationships, understanding client requirements, and offering customized solutions in the luxury real estate segment. The role involves client calling, meetings, property presentations, site visits, negotiations, and coordination until closure and post-sales support.

• Handle inbound and outbound client calls to understand requirements and qualify leads
• Conduct client meetings, property presentations, and site visits for luxury residential and commercial projects
• Build and maintain strong, long-term relationships with clients, investors, and channel partners
• Advise clients on market trends, pricing, inventory, and investment opportunities
• Coordinate with internal teams and developers for inventory availability, offers, and documentation
• Negotiate terms and close deals in alignment with client expectations and company objectives
• Maintain accurate records of client interactions, follow-ups, and transactions in the CRM system
• Ensure end-to-end ownership of the client journey from first contact to booking and post-sales support
• Generate repeat business and referrals through exceptional service and relationship management
• Achieve individual and team sales targets while maintaining high service standards

• Strong relationship management, client servicing, and negotiation skills
• Excellent communication, presentation, and interpersonal abilities
• Sound knowledge of the real estate market, particularly luxury residential and commercial properties
• Proven experience in sales, customer engagement, and deal closures
• Proficiency in CRM software, MS Office, and digital communication tools
• Strong problem-solving, organizational, and multitasking skills
• Professional appearance and customer-centric mindset
• Ability to work independently and collaboratively in a fast-paced environment

• Bachelors degree in business, Sales, Real Estate, Marketing, or a related field (preferred)
• 15 years of experience in real estate consultancy, luxury sales, or client-facing sales roles
• Experience in handling HNI / premium clients is an added advantage

• Opportunity to work with premium inventory and reputed developers
• Attractive incentive and commission structure
• Strong brand positioning and professional work culture
• Growth-oriented environment with long-term career opportunities