Relationship Manager-Business Banking-Affluent-Priority-Regional sales

Key Responsibilities:

• Client Acquisition & Relationship Management:
  • Develop new and expand existing HNI customer relationships through in-depth profiling.
  • Match client needs with Kotak Group’s product offerings.
  • Ensure client contactability through regular weekly/monthly interactions.
• Sales & Revenue Generation:
  • Generate business across: 
    • Liabilities: Current Accounts, Term Deposits.
    • Assets: CC, OD, Term Loans, Export Finance.
    • Fee Products: Trade, Forex, Insurance, Mutual Funds.
  • Formulate and implement sales plans to acquire new HNI clients and grow relationship value.
• Portfolio Management:
  • Conduct client portfolio reviews and recommend suitable products.
  • Maintain complete relationship records for assigned accounts.
  • Resolve client queries within defined turnaround times (TAT).
• Customer Experience & Compliance:
  • Ensure high levels of customer service and adherence to bank policies.
  • Coordinate with internal teams and group companies for seamless service delivery.
  • Plan and execute special sales initiatives and client engagement events.

Candidate Requirements:

• Education: Graduate (mandatory); MBA/Postgraduate preferred.
• Experience: 4–13 years in banking or financial services, preferably in HNI relationship management.
• Certifications: AMFI / IRDA / NISM preferred.
• Skills: 
  • Strong interpersonal and communication skills.
  • Decision-making ability with a sense of ownership.
  • Expertise in Trade, Forex, and Commercial Assets.
  • High energy, customer orientation, and a go-getter attitude.