Relationship Leader Business Accounts

Group Company: AU Small Finance Bank Limited

Designation: Relationship Leader Business Accounts

Office Location: Pokhran Road No. 2 Thane Thane , Thane Ram Maruti Mumbai Mumbai

Position description: Responsible for relationship leader business accounts operations and ensuring compliance with banking standards.

Primary Responsibilities:

• Manage core responsibilities related to relationship leader business accounts, customer interaction, and operational efficiency.

Additional Responsibilities:

• Support team initiatives, training, and reporting.

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational qualifications preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Industry: Banking/Financial Services
• Role: Relationship Leader Business Accounts
• Years of experience: 2 to 6

Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence

Required Competencies: Communication, Analytical Thinking, Customer Orientation

Required Knowledge: Banking products, regulatory norms, recovery procedures

Required Skills: MS Office, CRM tools, negotiation

Required abilities

• Physical: Normal office work
• Other: Problem-solving, multitasking

Work Environment Details: Branch/Field/Operations Office

Specific requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: NA

Other details

• Pay Rate:
• Contract Types: Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation: