Relationship Associate - Citi Commercial Bank - C11 - Mumbai

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Proactively manage a portfolio of CCB Client relationships.

Providing clients with customized solutions / services to manage their businesses with greater efficiency. Partnering with the operations team / clients on process re-engineering initiatives, thereby contributing to increased operational efficiencies.

Partnering with the Relationship Managers and Product Sales Managers to boost cross-sell and drive increase in share of wallet.

Working closely with the respective industry heads on various reportings & presentations

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution

• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s

• Helps clients to access Citi’s global network, locating local coverage and product support across the globe

• Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed

• Coordinates credit requests and approvals from Citi’s global network

• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients

• Ensures periodic support discussions are held with clients and are correctly documented

• Maintaines correct client legal and marketing hierarchies

• Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents

• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews

• Assists in implementation of cash transactions for Banker

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-6 years relevant experience

• Working experience of excel and PowerPoint

Education:

• Bachelors/University degree or equivalent experience

Global Benefits:

• We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei