Regional Relationship Manager-811 Digital Sales|Digital Banking Kotak 811|Sales
Kotak Mahindra Bank
5 - 10 years
Bengaluru, Kota
Posted: 29/10/2025
Getting a referral is 5x more effective than applying directly
Job Description
- Acquire new customers through various sales channels, including referrals, digital marketing, and networking.
- Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
- Cross-sell and up-sell Kotak 811 digital banking products, such as savings accounts, credit cards, and investment options.
- Ensure a seamless digital onboarding process for new customers, providing support and guidance.
- Monitor and analyze customer behavior and preferences to identify sales opportunities and develop targeted strategies.
- Collaborate with the marketing team to develop and execute digital sales campaigns, leveraging online platforms and social media.
- Stay updated with the latest digital banking trends and innovations, and provide feedback to the product development team.
- Handle customer inquiries and complaints, ensuring timely and satisfactory resolutions.
- Conduct regular performance reviews and set sales targets, working towards achieving individual and team goals.
- Maintain accurate records of customer interactions and sales activities, utilizing CRM systems.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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