Recruitment Specialist

Job Title: Healthcare Recruiter

Location: Gurugram, India

About ICG Medical:

ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialties), midwives, and home care/healthcare workers.

Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion.

Job Summary:

To develop and grow both relationships and revenue within the region ensuring that we continue to further our mission of Improving Patient Care. With a full understanding of the role and the business, grow the region in line with company targets whilst delivering a timely & robust recruitment service to both candidates & clients alike with a high level of customer service.

Responsibilities:

• Sourcing & generating referrals, database mining, sourcing via social media, -selling the agency/opportunity.
• Pipeline management: prioritizing, building & maintaining relationships & --supporting compliance in collecting documentation.
• Preparing checklists for bookings.
• Obtaining and updating candidate availability.
• Management of candidate database ensuring all notes are on the system.
• Proactively resolving candidate queries/issues.
• Booking new and existing nurses, and handling cancellations from clients and candidates.
• Stakeholder management with colleagues in compliance, sales, and payroll.
• Manage basic payroll queries, chase missing timesheets, manage and --support rejected timesheets, releasing timesheets from NHSP.
• Follow-up call after the first shift: Ensuring service levels remain high.
• Welfare calls to workers promoting a strong customer experience.
• Developing client relationships & maximizing opportunities.
• Manage self-bookings

Qualifications:

• Excellent verbal communication and writing skills are a must.
• Committed to a high level of service delivery for clients and candidates.
• Grad/UG with a minimum of 1 Year of International Voice Process/International Recruitment experience may apply.
• Candidate should be ok to work in UK shifts.
• Immigration/ Visa counselling experience is preferred.

Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing across the UK. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.