Records Management Senior Risk Group Manager - Senior Vice President

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Job Overview

The Records Management Group Manager is responsible for identifying and delivering strategic initiatives to ensure adherence to the enterprise Records Management Policy, and Standards. The overall objective is to support Citi’s businesses and functions to comply effectively and efficiently, with the requirements of the Records Management Program.

The Records Management Group Manager is responsible for maintaining a holistic view of records and information management issues impacting business, functions and regions. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Excellent communication skills required in order to negotiate internally and externally often at a senior level.

Responsibilities:

• Leads and directs a team of professionals, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions/terminations and budget approval
• Liaison for the Records Management Program to ensure identification, development, and/or adoption of risk-based strategies including retaining or disposal of records and information in compliance with policies, laws, rules and regulations across Regions, Businesses and/or Functions
• Identifying and governing the adoption of Citi record keeping policies by third parties used by Functions, while maintaining a holistic view of records and information management issues impacting the Functions
• Ensure all projects are adequately monitored to ensure timely completion & within allocated budgets
• Develop and monitor relevant metrics to demonstrate the effectiveness of the Records Management Program
• Development of tools, processes and controls to enable the efficient oversight of the Records Management Program
• Driving initiatives to support and provide expert advice for operational activities such as regional strategies, divestitures, third parties with records, legal/ tax holds, archiving etc. in a timely and compliant manner
• Lead development of metrics in simple, repeatable processes

Qualifications:

• 14+ years of overall business management experience in a complex, financial organization, with experience in Records, Data and Information Governance highly preferred
• A strong understanding of Record Keeping laws and regulations, industry best practices, is necessary in order to contribute to the commercial objectives of the business
• Proven ability to act independently, work quickly and with careful attention to detail, juggle multiple priorities and thrive in a varied, fast-paced environment.
• Proven ability to communicate effectively, drive consensus, and influence relationships at all levels.
• Excellent organizational skills with ability to manage multiple projects simultaneously
• Sound judgment and demonstrated leadership skills.

Education:

• Bachelor's/University degree, Master's degree preferred

Responsibilities:

• Contribute to the development of scope, strategy and resource plans for the Global Records Management Office

• Develop and maintain relationships with partners across the Regions, Businesses and Functions to provide expert advice, and deliver on the requirements against the Global Records Management Office plans with a continuous focus on meeting and exceeding Records Management Policy and Standards

• Ensure that the Functions’ records and information subject to record keeping requirements has been documented with its relevant lineage in line with the Data Operating Model framework

Qualifications:

• 14+ years of overall business management experience in a complex, financial organization, with experience in Records, Data and Information Management highly preferred

• Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities

• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels

• Demonstrates ability to lead global projects and initiatives

• Attention to detail is a must, with excellent verbal, written and relationship skills to be used to interact with a global group