Records Management Group Manager - Senior Vice President

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Job Overview

The Records Management Group Manager is responsible for identifying and delivering strategic initiatives to ensure adherence to the enterprise Records Management Policy, and Standards. The overall objective is to support Citi’s businesses and functions to comply effectively and efficiently, with the requirements of the Records Management Program.

The Records Management Group Manager is responsible for maintaining a holistic view of records and information management issues impacting business, functions and regions. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Excellent communication skills required in order to negotiate internally and externally often at a senior level.

Responsibilities:

• Collaborate with the Global Records Management program (DRIM - Data Retention and Information Management Team) to develop a records management strategy and framework, and subsequently lead its implementation across all SMCBI business units
• Liaison for the Records Management Program to ensure identification, development, and/or adoption of risk-based strategies including retaining or disposal of records and information in compliance with policies, laws, rules and regulations across Regions, Businesses and/or Functions
• Identifying and governing the adoption of Citi record keeping policies by third parties used by Functions, while maintaining a holistic view of records and information management issues impacting the Functions
• Ensure all projects are adequately monitored to ensure timely completion & within allocated budgets
• Develop and monitor relevant metrics to demonstrate the effectiveness of the Records Management Program
• Development of tools, processes and controls to enable the efficient oversight of the Records Management Program
• Driving initiatives to support and provide expert advice for operational activities such as regional strategies, divestitures, third parties with records, legal/ tax holds, archiving etc. in a timely and compliant manner
• Lead development of metrics in simple, repeatable processes

Qualifications:

• 10+ years of overall business management experience in a complex, financial organization, with experience in Records, Data and Information Governance highly preferred
• A strong understanding of Record Keeping laws and regulations, industry best practices, is necessary in order to contribute to the commercial objectives of the business
• Proven ability to act independently, work quickly and with careful attention to detail, juggle multiple priorities and thrive in a varied, fast-paced environment.
• Proven ability to communicate effectively, drive consensus, and influence relationships at all levels.
• Excellent organizational skills with ability to manage multiple projects simultaneously
• Sound judgment and demonstrated leadership skills.

Education:

• Bachelor's/University degree, Master's degree preferred