Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLEThe Service Delivery Manager – R2A oversees financial operations, ensuring accurate reporting, compliance, and analysis. They manage contract performance, resolve complex issues, and drive profitability. Through innovation, risk mitigation, and team leadership, they enhance service quality and identify growth opportunities, aligning financial processes with strategic business objectives.In this role you will play a key role in: Ensure accurate and timely delivery of financial reporting, general ledger management, and statutory compliance across all R2R processesAct as a subject matter expert in R2R, including journal entries, reconciliations, month-end close, and financial consolidationDrive standardization and automation of R2R processes using digital tools and ERP systems to improve efficiency and reduce manual effortMonitor and manage key performance indicators (KPIs) such as close cycle time, reconciliation accuracy, and reporting timelinessCollaborate with finance, audit, and compliance teams to ensure adherence to internal controls, SOX requirements, and regulatory standardsLead continuous improvement initiatives to enhance reporting accuracy, reduce cycle times, and improve stakeholder satisfaction YOUR PROFILEEstablish and maintain robust governance frameworks ensuring compliance with financial regulations, internal controls, and client-specific control frameworks.Act as a Controller on behalf of the client at the Legal Entity and/or Regional level, ensuring financial integrity and strategic alignment.Ensure accurate and timely execution of R2R processes including journal entries, reconciliations, intercompany accounting, and financial reporting.Monitor end-to-end process quality and timeliness, especially during Period End Close, ensuring proactive engagement with Finance Controllers and Process Owners.Oversee timely submission of taxes and statutory reports, and ensure financial control testing as per client frameworks.Manage the process through a Process Health KPI lens, identifying and implementing improvements that enhance efficiency and effectiveness.Serve as the primary liaison between client finance leadership, business units, shared service centers, and external stakeholders.Ensure strict adherence to SOX, IFRS/GAAP, and other regulatory requirements.Handle escalations and queries from client stakeholders with a focus on resolution and relationship management.Monitor and mitigate financial and operational risks, ensuring balance sheet and P&L integrityWHAT YOU'LL LOVE ABOUT WORKING HEREWe recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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