Receptionist

About Company:

Livingome is a Bengaluru-based real estate sales and investment partner that works closely with developers to drive structured sales, qualified lead generation, and strong on-ground conversions. We specialize in positioning residential projects across emerging and high-potential micro-markets, supporting builders from pre-launch to handover with a process-driven approach.

With a strong focus on transparency, accountability, and long-term collaboration, Livingome enables developers to build not just sales numbers- but trust, brand value, and repeat demand.

Note:

Experience: 1-3 years

Working Days: 6 days (Saturdays & Sundays are compulsory work)

Week off: Any one day ( Mon - Fri) as per company policy

Location: Hoskote

Job Profile: Receptionist / Front Office Executive

• The Receptionist will be the first point of contact for all walk-in clients, channel partners, and site visitors at our real estate project/office.
• The role is responsible for ensuring a warm welcome, professional experience, hospitality, and smooth coordination between guests and the sales team, thereby enhancing our brand image and supporting conversions.

Key Responsibilities:

• Greet all visitors, prospective buyers, and channel partners with courtesy and professionalism.
• Maintain a pleasant and welcoming reception/site office environment at all times.
• Ensure visitor registration, security protocols, and basic formalities are completed.

Client Handling & Coordination:

• Understand the purpose of the visit and route guests to the appropriate sales manager or team member.
• Brief visitors on project basics (location highlights, configuration overview, amenities, pricing range, etc.) before handover to sales.
• Coordinate and manage site visits in sync with the sales and marketing teams.
• Offer refreshments and ensure overall hospitality standards are maintained.

Communication & Follow-Ups:

• Capture and update client details (name, contact, source, requirements, budget, visit feedback) in CRM / Excel.
• Send thank-you messages and basic follow-up communication (WhatsApp, email, SMS) as guided by the sales team.
• Coordinate appointments, rescheduling, and reminders for client meetings and site visits.

Key Skills:

• Excellent communication skills spoken and written English; knowledge of local language(s) is an advantage.
• Strong interpersonal skills with a friendly and professional demeanor.
• Good presentation and grooming standards .
• Ability to handle multiple guests, walk-ins, and calls simultaneously.
• Proficiency in MS Office (Excel, Word, PowerPoint) ; familiarity with CRM tools is a plus.