Receptionist

We are looking for a courteous, organized, and patient-focused Receptionist to serve as the first point of contact for patients and visitors. The role is essential in ensuring a smooth patient experience through effective front-desk operations and coordination.

• Greet patients and visitors in a professional and compassionate manner
• Handle patient registration, appointment scheduling, and walk-in management
• Answer phone calls, WhatsApp inquiries, and emails; route queries appropriately
• Maintain accurate patient records in the Hospital Management System (HMS)
• Coordinate with doctors, optometrists, and clinical staff regarding patient flow
• Collect basic patient information and guide patients through OPD processes
• Manage front-desk documentation and daily registers
• Ensure a clean, organized, and welcoming reception area
• Address patient queries and escalate concerns when required

• Graduate / HSC with relevant experience
• 13 years of experience as a receptionist in a hospital or clinic preferred
• Basic computer knowledge; familiarity with HMS and MS Office is an advantage
• Good verbal and written communication skills (English, Hindi; Marathi preferred)
• Professional appearance, multitasking ability, and patient-friendly attitude

• Front desk and patient coordination
• Communication and interpersonal skills
• Attention to detail and time management
• Ability to work in shifts

• Stable role in a reputed eye hospital
• Supportive work environment
• Competitive salary based on experience
• Interested candidates may apply via LinkedIn or send their CV to