Reception & Operations Executive (Hospitality)

Zisuku Villa & Resort

Guwahati, Assam On-site Full-time

Zisuku Villa & Resort is looking for aReception & Operations Executive to manage front-desk responsibilities, guest records, payments, and daily operational coordination. This is a fullyon-ground hospitality role requiring attention to detail, coordination skills, and comfort with operational responsibilities.

Front Office & Guest Management

• Handle guest check-ins and check-outs
• Maintain guest records both online (hotel software) and in physical registers
• Manage reception payments for room rent and food
• Maintain daily cash and payment records

Online Platforms & Bookings

• Update and manage bookings on platforms such as MakeMyTrip, Goibibo, etc.
• Maintain records for Swiggy and Zomato orders
• Ensure accuracy of availability, bookings, and operational data

Operations & Staff Coordination

• Supervise housekeeping and kitchen staff for cleanliness and hygiene
• Ensure room amenities are complete and report damaged or missing items
• Coordinate room readiness for arrivals and departures

Compliance & Documentation

• Maintain required guest and climatic records for submission to the local police station
• Ensure daily registers and compliance documents are updated

Maintenance & Asset Records

• Maintain AMC (Annual Maintenance Contract) records for:
• Generator (Genset)
• Lift
• TVs and other equipment
• Track maintenance schedules and report issues to management
  

• Experience in hotel reception, front office, or hospitality operations preferred
• Comfortable with computers, basic software, and manual record-keeping
• Organised, reliable, and detail-oriented
• Ability to coordinate with staff across departments
• Willingness to work on-site with hospitality-based working hours (not a fixed 95 role)
  

• Location: Guwahati, Assam (On-site)
• Employment Type: Full-time
• Salary: 10,000 per month
• Working Hours: Hospitality-based, flexible shifts
• Accommodation: As per management policy
  

Interested candidates may send their resume to:

with subject line as 'reception and operations executive + your name'