Radiology Night time shift manager

We are seeking a highly organized, client-focused Night time Radiology Shift Manager to oversee our teleradiology services staff.

Two shifts available

Monday - Thur 8PM - 6A

Fri-Sunday 8P-8A

The ideal candidate is an exceptional communicator with strong customer service skills, experience managing resources, and the ability to ensure smooth workflow coordination between clinical teams, clients, and internal stakeholders.

This role requires someone who thrives in a fast-paced healthcare environment, takes

ownership, and consistently delivers excellent service. Person must have a get

it done attitude. DO NOT APPLY if not comfortable with night time job

Radiology Operations Management

Oversee daily operational workflows for radiology case intake, assignment, reporting,

and delivery.

Ensure proper coverage and resource allocation (radiologists, support staff,

schedulers) based on volume and client requirements.

Monitor operational KPIs such as turnaround time (TAT), volume trends, service-level

compliance, and case backlog.

Coordinate with radiologists and operations team to optimize schedules and ensure coverage

for peak times and urgent cases.

Identify bottlenecks and implement workflow improvements to enhance efficiency and

quality.

Support operational documentation, SOP creation, and continuous improvement initiatives.

Resource Management

Coordinate staffing resources and case distribution to meet turnaround time and service

expectations.

Ensure appropriate utilization of radiologists and support resources.

Assist in recruitment coordination, onboarding, and training processes for operational

staff and radiologists (as needed).

Collaborate with leadership on scheduling strategies and operational planning.

Qualifications

Bachelors degree preferred (Healthcare Administration, Business, or related field).

2+ years of experience in healthcare operations, radiology operations, client success, or account management.

Strong customer service mindset with the ability to manage multiple client accounts.

Excellent organizational skills and ability to manage competing priorities in a

high-volume environment.

Experience coordinating teams/resources (scheduling, dispatching, staffing, workflow

management).

Strong communication skills (phone, email, video conferencing) with professional

presence.

Proficiency in Microsoft Office / Google Workspace; experience with radiology systems a

plus.

Preferred Experience

Experience in teleradiology, radiology operations, PACS/RIS workflows.

Familiarity with radiology turnaround time management and case assignment processes.

Experience working with hospitals or imaging centers.

Understanding of credentialing, licensing, or clinical operations support (a plus).

Core Competencies

Client-first attitude / service excellence

Operational problem-solving

Strong follow-through and accountability

Calm under pressure

Resource planning and coordination

Relationship management

Process improvement mindset

What We Offer

Competitive salary + performance incentives (optional)

PTO and paid holidays

Growth opportunity in a fast-growing telemedicine organization

Remote work

Please contact Advanced Telemed Services at careers@advancedtelemedservices.com