Quality Process Professional - C
Capgemini
2 - 5 years
Bengaluru
Posted: 11/19/2024
Job Description
Primary Skill
Extensive experience of process definition and implementation covering various life cycles – Development / Maintenance / Transformation / Improvement / InnovationPerform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirementsBuilding Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools SetupPerform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectationsIdentify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etcMonthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the managementEnsure readiness of the account project for internal and external auditsSecondary SkillClear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFeParticipate / Conduct focus reviews and deep dive reviews of critical projects
Skills (competencies)
Active ListeningAdaptive ThinkingAnalytical ThinkingAssertivenessAttention to DetailBusiness AgilityChange ManagementConflict ManagementContinuous ImprovementDecision-MakingEmotional IntelligenceFinancial ControlInfluencingInnovationManaging Difficult ConversationsNegotiationProactivenessProblem SolvingProject GovernanceProject ManagementProject PlanningProject ReportingProject TrackingRelationship-BuildingRisk AssessmentRisk ManagementScope ManagementStakeholder ManagementStrategic GovernanceStrategic ThinkingTeam ManagementTime ManagementUnified Project Management (UPM)Unified Service Management (USM)
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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