Quality Process Professional - A
Capgemini
2 - 5 years
nan
Posted: 12/17/2024
Job Description
Job Description
The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives to provide confidence to internal external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities. The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgeminis processes, process assets and platforms. They can also be called upon to assist with solutioning as Subject Matter Experts.Job Description - Grade SpecificQuality ManagementRisk and Compliance OfficerQuality AuditQuality Management
Skills (competencies)
Active ListeningAdaptive ThinkingAnalytical ThinkingAssertivenessAttention to DetailBusiness AgilityChange ManagementConflict ManagementContinuous ImprovementDecision-MakingEmotional IntelligenceFinancial ControlInfluencingInnovationManaging Difficult ConversationsNegotiationProactivenessProblem SolvingProject GovernanceProject ManagementProject PlanningProject ReportingProject TrackingRelationship-BuildingRisk AssessmentRisk ManagementScope ManagementStakeholder ManagementStrategic GovernanceStrategic ThinkingTeam ManagementTime ManagementUnified Project Management (UPM)Unified Service Management (USM)
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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