Quality Engineering Manager [T500-24338]

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What Youll Be Doing (position summary):

The QE Manager is accountable for leading and managing quality engineering and software testing activities across multiple projects, programs, or workstreams This role ensures the delivery of high-quality solutions by developing and executing comprehensive test strategies, plans, and automation scripts, while driving continuous improvement in QA/QE processes and standards The incumbent plays a key role in technical evaluation, solution design feedback, and implementation of emerging automation and AI-based testing approaches to expedite delivery, improve quality, and reduce costs

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

• Develop, publish, manage, and execute test strategies, test plans, test cases, traceability matrices, automation scripts, status reports, defect logs, and exit reports
• Identify and obtain required test data and test environments to support testing activities
• Develop, publish, and execute testing estimates and manage financials related to testing
• Work closely with Onsite QA Manager for daily activities and delivery
• Manage and lead the testing activities for a workstream, program, or multiple projects/initiatives
• Lead a team of test analysts, including capacity management, performance management, productivity, quality assurance, and compliance with project requirements
• Ensure adherence to QA/QE standards and drive the implementation of new standards
• Own test strategies, test plans, and release sign-off
• Risk assessment and release readiness decisions
• Recognize and identify areas for improvement in policies, processes, procedures, and tools/methodologies; implement continuous improvements
• Track and report QA/QE metrics and KPIs such as velocity and defect slippage
• Identify, manage, and remediate noncompliance items and deviations
• Provide input, feedback, and challenge technical designs, assess impacts to testing based on technical details, and develop QA automation solutions
• Identify and implement automation, AI, or emerging solutions to expedite testing, improve quality, and reduce costs
• Apply extensive knowledge of software quality assurance activities, tasks, tools, and techniques to evaluate new or enhanced systems and software tools for adherence to functionality and quality requirements
• Utilize quality management methods, tools, and techniques to create and support an environment that meets organizational needs
• Apply problem-solving approaches, tools, and techniques to recognize, anticipate, and resolve organizational, operational, or process problems
• Define performance testing strategy aligned with business SLAs and peak usage and 5 year forecast
• Translate business expectations into measurable KPIs (latency, TPS, throughput, error rate)
• Identify root causes (code inefficiencies, thread contention, memory leaks, DB locks, GC issues, infrastructure/Network issues)
• Set appropriate context when assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals
• Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training
• Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance, and explaining how performance expectations align with business priorities
• Create a positive work environment and act as an effective role model by championing CIBCs mission, vision, and values
• Ensure compliance with policies, standards, guidelines, and controls by applying the policies and controls fairly and consistently so employees understand what to expect
• Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals

Experience: 10+ years of experience

Who You Are (skills/qualifications):

• 10+ years of industry and job experience in software quality engineering, quality assurance, and test management 3+ years with Developer experience, 3+ yrs of people management experience
• Extensive experience in evaluating systems, software packages, and tools for functionality and quality requirements
• Strong understanding of quality management methods, tools, and techniques
• 5 plus years of Performance testing for (Web, API, JBoss) applications, along with understanding of system performance and capacity Troubleshooting of production performance issues (PTE)
• Significant exposure to Performance engineering in cloud and OCP environments Also should have experience on cloud migration (PTE)
• Education: Bachelors degree in Computer Science, Engineering, Information Technology, or a related field

Must Have Skills:

• Robot Framework/ Appium/ Selenium scripting OR NeoLoad scripting/ JMeter scritping, OPC tools
• Expert in JAVA/ Python/ VBScript and Object-Oriented Programming
• Proficient with Rest & SOAP/ gRPC services
• Sound knowledge of WSDL, MQ, XSLTs and XPATHs
• Expertise in SOATest/ SOAPUI/ Postman, NoeLoad, JMerter, GitHub
• Proficient with Jira/ Confluence, and/or other similar Agile, development, and QA tools
• Database testing -SQL knowledge, cloud base databases (data Bricks, etc) Data Migration and ETL testing
• UNIX testing skills: running and verification of the batch jobs , reports, or data loads
• Open Shift experience: capacity/calibration and tools (kaili, grafana), openshift/ kubernetes
• Advanced Performance Engineering: hands-on in performance testing, tuning, and optimization across enterprise-scale applications specially cloud based apps

Good to have Skills:

• Hands-on experience in automation testing frameworks
• Programming language skills with a strong preference for web-based programming (OLB QA), mobile programming (mobile QA), and API programming (API QA)
• Exposure to CI/CD pipelines and DevOps practices (Azure, GitHub-Action)
• Containerized and microservices architectures (Docker, Kubernetes)
• Excellent verbal and written communication skills
• Strong problem-solving capabilities and ability to implement continuous improvements
• Ability to lead teams, manage performance, and drive quality outcomes
• Its an asset if you have experience of writing and executing SQL queries, also significant exposure on Performance testing on large-scale high-volume applications (PTE)
• GitHub CoPilot or other Gen AI-based tools
• Jira, Confluence, and/or other Agile, development, and QA tools
• Parasoft, Rest API, and/or other API testing and virtualization tools
• DB tools: SQL Developer, DB Visualizer, TOAD
• NeoLoad, JMeter, LoadRunner (Performance testing tools)
• Performance and cloud native monitoring tools Dynatrace, Splunk, Grafana, Kiali (PTE)

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

Privacy:

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