Quality Engineer (Tester)
Accenture
8 - 10 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Roles & Responsibilities: - Minimum 8 years of experience with Contact centers testing - 3 years of experience with Google Dialog Flow CX and Google Cloud CCAI testing - Experience in supporting multi-site contact center implementations - Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon - Excellent communication skills, both written and verbal - Cisco CVP/WebexCCE experience is a plus. Professional & Technical Skills: - Strong understanding of statistical analysis and machine learning algorithms. Additional Information: - A 15 years full time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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