Quality Control, Safety & Security Team Leader

Ensure consistent implementation of quality, safety, and security protocols across operational sites. This role requires strong leadership, incident handling, and cross-functional coordination to maintain service standards and regulatory compliance

• Supervise QCSS team members, assign tasks, and monitor KPIs (e.g., inspection completion rate, incident response time).
• Promote a safety-first and accountability culture.
• Conduct regular inspections and audits for service quality, safety, and security.
• Report violations and recommend corrective actions.
• Lead or support urgent incident response and coordinate with relevant departments.
• Ensure proper documentation and escalation of incidents.
• Assist in training staff on safety protocols and service standards.
• Suggest process improvements to enhance operational efficiency
• Maintain accurate records of inspections, violations, and team schedules.
• Ensure proper shift planning for 24/7 coverage if required.

Requirements

• Bachelors degree in any major (preferably related to Management, Safety, or Law).
• Minimum 57 years in Quality Control/Safety/Security, with at least 2 years in a supervisory or team lead role.
• Experience in compliance checks, incident response, and managing field operations teams.
• High integrity, discipline, and professionalism.
• Strong interpersonal and communication skills.
• Detail-oriented with a problem-solving mindset.
• Quality control processes, hazard identification, and security risk assessment.
• Team management and KPI monitoring.
• Proficiency in MS Office and scheduling systems.