Quality Assurance

Job Opportunity | QA Team Lead (QATL) | HCLTech Chennai

We are hiring QA Team Leads for our Chennai location. Candidates with experience in the Insurance or Banking (BFSI) domain are encouraged to apply.

Location: Navalur Chennai

Joining: Immediate to 1520 days preferred

Key Responsibilities:

• Ensure accuracy, integrity, and timely delivery of QA data and reports
• Monitor project performance and compliance with measurement standards
• Validate dashboards, metrics, and sampling plans
• Handle rebuttals and drive reduction in overturned cases
• Participate in client calls and ensure SLA adherence
• Provide effective CAPA (Corrective & Preventive Actions)
• Support CTQ (Critical to Quality) identification
• Identify process gaps and escalate critical issues with analysis
• Mentor team members and drive continuous improvement initiatives
• Establish containment controls and monitor process improvements
• Prepare calibration questions and support audits
• Maintain skill matrix and conduct regular team trainings

How to Apply:

Interested candidates may email their updated resume to

sagardo@hcltech.com

Subject line format:

QATL Chennai _ Your Name

(Example: QATL Chennai _ Sagar)

Mandatory: Candidates must also register and apply via the official link below:

https://careers.hcltech.com/job/Senior-Team-Lead/25132-en_US/

Feel free to reach out for any clarifications.

Please share within your network. Referrals are welcome.

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