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Quality Assurance Executive

QualityKiosk Technologies

2 - 5 years

Mumbai

Posted: 10/01/2026

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Job Description

Position Statement / Purpose:


This role is responsible for ensuring the quality and accuracy of products or services through rigorous testing and analysis. This role involves of developing quality assurance processes, and continuously improving quality standards.


Key Deliverables (Key Result Areas):


Quality Assurance

Test Planning

Data Analysis

Quality Matrices

Continuous improvement

Stakeholder communication

Documentation


Key Responsibilities (Job Description):


Quality Assurance Process: Develop and implement quality assurance processes and procedures. Create and maintain testing documentation and guidelines. Ensure compliance with industry standards and regulations.

Data Analysis: Analyse test data and results to identify patterns and trends. Collaborate with cross-functional teams to address quality issues. Make data-driven recommendations for process improvements.

Quality Metrics: Define key quality metrics and benchmarks. Monitor and report on quality metrics regularly. Implement corrective actions to meet quality goals.

Continuous Improvement: Drive continuous improvement initiatives within the QA team. Identify areas for process optimization and efficiency.

Stakeholder Communication: Communicate quality status and issues to project stakeholders. Collaborate with development and product teams to resolve quality concerns.

Documentation: Maintain accurate and comprehensive records of testing activities. Prepare reports and documentation for internal and external use.


Key Performance Measures and KPIs:


Tracking & reporting defects

Process improvement

Conducting root cause analysis for quality problems and suggesting corrective actions


KPI-

o Attendance Discipline

o Ability to work under pressure.

o Good Interpersonal Skills

o Decent Communication Skills

o Strong understanding of quality assurance processes and methodologies.

o Proficiency in testing tools and techniques.

o Excellent analytical and problem-solving skills.

o Strong leadership and team management abilities.

o Effective communication and interpersonal skills.

o Detail-oriented with a focus on quality.


Mandated Certifications in the role:

Preferred Quality assurance certifications such as ISTQB, ASQ


Background:

Education:

B.E./ B. Tech/B. Sc. / M.Sc. in relevant field or equivalent


Experience:

Good to have an experience in quality assurance, with a minimum of 0 to 1 years or Fresher


Behavioral/Soft Skills

o Effective communication skills and ability to articulate properly

o Should be confident have good Communication, Analytical & Logical reasoning skills.

o Skills with Smart and Quick Thinking with Good Pace.

o Should be flexible with rotational shifts and week offs

o Candidate should be open to travel anywhere in Mumbai

o Outstation candidates should be open for relocation nearby to Navi Mumbai

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