Quality Analyst
TP
0 - 3 years
Mumbai
Posted: 08/01/2026
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Job Description
Position- Quality Analyst
Location- Goregoan (silver metropolis)
US Shifts 5 Days working 2 rotational week off
24/7
Job description
Roles and Responsibilities
- Conduct call audits to ensure quality standards are met.
- Lead by example and set high expectations for self and team.
- Handle team performance, provide feedback, and coach team members.
- Ensure effective communication among team members through regular meetings and updates.
- Identify areas of improvement and implement process changes to enhance overall performance.
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