Quality Analyst
TCS
4 - 6 years
Chennai
Posted: 15/10/2025
Job Description
Job Description:
Mandatory:
Excellent verbal and written communication skills.
Strong analytical and observational skills.
Experience with QA tools and scorecards.
Familiarity with support workflows, ticketing systems, and ITIL practices.
Ability to deliver constructive feedback and coaching.
Prior experience in a support or service desk environment.
Good to Have:
Proficiency in Google Workspace tools (Gmail, Docs, Sheets, Meet, etc.).
Exposure to Google product ecosystem (Gemini app, Notebook LLM, AppSheet, etc.).
Knowledge of quality frameworks (e.g., Six Sigma, COPC).
Google Workspace Administrator certification is a strong advantage.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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