Quality Analyst/Speech analytics

Job Title: Quality Analyst/Speech Analyst

Location: Noida, Uttar Pradesh

Role Overview:

We are looking for a Speech Analyst to analyze speech and language data, improve communication systems, and support speech recognition technologies.

Key Responsibilities:

• Analyze speech data to identify patterns and insights.
• Use speech analytics tools and software for evaluation and reporting.
• Collaborate with teams to enhance speech recognition accuracy.
• Prepare reports and recommendations for stakeholders.
• Stay updated on speech analytics trends and mentor junior team members.

Qualifications:

• Graduate (any Stream).
• 35 years of experience in speech analysis.
• Proficiency in speech analytics tools.
• Strong analytical and communication skills.
• Knowledge of ML algorithms for speech recognition is a plus.