QED Engineer

Job Requirements

Job Description: Engineer - Quality Engineering Department (QED)

Job DescriptionUnique Job RoleEngineer - QEDFunctionOperationsReporting toHead QED BusinessSS Watch Case plant GradeL4Date05.06.2025 Business description The Titan Watch Case Plant in Coimbatore is a state-of-the-art manufacturing facility dedicated to producing high-end watch cases for Titan Company Limited, a part of the Tata Group. The plant specializes in end-to-end manufacturing processes including press forming, CNC machining, polishing, plating, and assembly of stainless steel, titanium, BMG, and other premium materials. With a strong focus on quality, innovation, and automation, the facility supports the evolving needs of both domestic and global watch markets. It plays a key role in driving Titan's commitment to design excellence, on-time delivery, and sustainable manufacturing practices. Job Details The Engineer - Quality Engineering Department (QED) plays a critical role in ensuring that watch cases meet Titan's high-quality standards through every stage of the manufacturing process. This role involves a blend of technical expertise and problem-solving to identify quality risks, implement inspection controls, and drive corrective and preventive actions. The engineer will work closely with cross-functional teams-including design, production, and suppliers-to monitor process performance, improve product quality, and support new product validations. The role also demands strong analytical capabilities, documentation rigor, and a proactive mindset to lead continuous improvement initiatives across both in-house and vendor processes

External Interfaces

Internal Interfaces

• Vendors - India & Abroad
• Assembly Units - Hosur & Northern India
• Material Testing Lab
• Customer Assurance
• Subject Matter Experts (SMEs)
• Safety Co-ordinator
• Production Engineering Department (PED)
• Tool Engineering
• Manufacturing Value Chain
• New Product Development
• Sourcing
• Engineering Services
• HR & Business Excellence Function
• Job RequirementsJob RequirementsEducationB.E Mechanical Engg. / Production Engg. / Mechatronics Engg. from a reputed Institution Relevant ExperienceMax. 2 Years of experience in Quality EngineeringBehavioural SkillsCustomer Orientation
• Collaboration & Cross-Functional Coordination
• Analytical Thinking
• Eye for detail
• Networking
• Accountability & Ownership
• Interpersonal effectiveness
• Discipline & Safety Mindset
• KnowledgeQuality Tools & Techniques
• Measurement & Inspection Techniques
• Engineering Drawings & GD&T
• Manufacturing Processes
• Root Cause Analysis (RCA) & Corrective Actions
• Data Analysis & Statistical Tools
• Quality control processes and standards
• PPAP & DOE (added advantage)
• 8D & KAIZEN
• Well Versed with SAP and Internet Applications
• Process ContributionsProcess ContributionProcess OutcomePerformance MeasureIn-Process Quality Assurance & Final Inspection Perform stage-wise inspections and ensure adherence to control plans.
• Monitor critical-to-quality parameters and escalate abnormality trends.
• Conduct First-Off / Last-Off verification for each shift.
• Coordinate with production to implement immediate corrective actions.
• Support visual standard development for defect identification.
• Maintain inspection infrastructure and ensure availability of calibrated tools.
• Defect-free products delivered to the next process/customer
• Early detection and containment of quality issues
• Improved in-process quality and reduced rework/rejection
• Consistent adherence to inspection standards and procedures
• Enhanced product consistency and cosmetic quality
• In-process Rejection Rate (%)
• Rework % (by line/stage)
• Final OK-to-Ship First Pass Yield (%)
• No. of in-line audit observations / non-conformities
• First-Off / Last-Off Defect %
• Number of inspection-related line stoppages

• Supplier & Incoming Quality Management Develop incoming inspection standards for new components.
• Work with suppliers on quality improvement projects (SPC, process control, etc.).
• Conduct GRN-based inspection and real-time rejection feedback to stores/procurement.
• Generate supplier quality performance reports (PPM, rejection %, etc.).
• Participate in part qualification, vendor PPAP, and sample sign-offs.
• Follow up on closure of supplier NCs through structured reviews
• High-quality incoming components with reduced inspection effort
• Improved supplier performance (lower PPM, fewer NCs)
• Timely availability of conforming parts for uninterrupted production
• Strong supplier quality systems and collaboration
• Reduction in supplier-induced defects in finished products
• Incoming Quality Rejection Rate (%)
• Supplier PPM (Parts Per Million defects)
• % of lots cleared on First Pass Inspection
• Number of Supplier NCs raised and closed within TAT
• Vendor Quality Score / Rating
• % of components under Reduced or NIL Inspection

• Defect Analysis, CAPA & Continuous Improvement Facilitate cross-functional Gemba walks for quality improvement.
• Identify and deploy mistake-proofing (poka-yoke) ideas across lines.
• Maintain defect libraries and update visual reference boards.
• Track and report repeat defect trends; ensure CAPA effectiveness validation.
• Contribute to reduction of internal rework and external complaints.
• Support cross-functional RCA teams and document 8D reports where required.
• Sustained reduction in internal and external quality issues
• Closed-loop corrective and preventive action culture
• Increased responsiveness to quality deviations
• Implementation of robust error-proofing mechanisms
• Tangible quality improvements and operational cost reduction
• Repeat Defect Rate (%)
• % CAPA effectiveness closure on time
• No. of quality improvement ideas implemented
• Number of poka-yoke / mistake-proofing solutions deployed
• Internal Customer Complaints per month
• External Complaint Recurrence Rate (%)
• Quality Systems, Compliance & Documentation Lead internal quality audits and support customer or third-party audits.
• Maintain traceability of quality records for batch-wise product tracking.
• Monitor compliance to SOPs and work instructions on the shopfloor.
• Conduct training and awareness programs on quality systems and tools.
• Maintain calibration master list and monitor due dates for gauges/instruments.
• Lead preparation and updates of PFMEA, Control Plans, and WI (Work Instructions).
• Full compliance with internal, customer, and ISO/IATF quality standards
• Robust documentation for traceability and audit readiness
• Enhanced process discipline and standardization
• Effective execution of audits with minimal non-conformities
• Increased awareness and ownership of quality practices on the shopfloor
• Number of NCs from internal/external audits
• % closure of audit findings within due date
• % of documents updated as per latest revision
• LPA (Layered Process Audit) compliance %
• Gauge calibration compliance %
• Training completion % on QMS/SOPs
• Process ContributionsProcess ContributionProcess OutcomePerformance MeasureNew Product Quality Validation & Cross-Functional Support Coordinate dimensional and cosmetic evaluation of initial sample lots.
• Develop stage-wise inspection criteria for new variants.
• Liaise with PED/NPD to incorporate learnings from similar components.
• Participate in design reviews with feedback from past quality data.
• Ensure quality gate readiness before SOP (Start of Production).
• Collaborate with PPC and assembly to verify matching and interchangeability of parts

• Smooth new product introductions with zero launch defects
• Reduced iterations and rejections during proto/pilot stages
• Faster ramp-up with stable quality at SOP
• Feedback-driven design and process improvements
• Strong alignment between design, process, and quality requirements
• First Article Inspection (FAI) Approval Rate (%)
• No. of quality issues during proto/pilot stages
• Ramp-up Quality Score (%)
• Time to readiness for SOP (Quality preparedness)
• % of quality issues closed before NPI gate closure
• Number of improvement suggestions incorporated into NPD

• Teamwork & People Collaboration Collaborate with cross-functional teams (Production, PED, NPD, Planning) for issue resolution and new product introduction.
• Participate in daily Gemba walks, quality review meetings, and problem-solving forums.
• Support team members with data, insights, and joint inspections.
• Share learnings from defect analysis and support team capability building.
• Mentor junior inspectors and assist in training operators on quality checkpoints.
• Promote an open communication culture for escalating issues without delay.
• Faster problem resolution through effective cross-functional collaboration
• Improved coordination between quality, production, planning, and design functions
• Stronger quality ownership among shopfloor associates
• Continuous knowledge sharing and upskilling within the team
• Higher team engagement and positive work culture

• Participation rate in cross-functional reviews / Gemba walks
• No. of improvement ideas implemented collaboratively
• Response time for quality issue resolution (hours/days)
• % of on-time support provided to production / NPD teams
• Feedback score from cross-functional stakeholders
• Training sessions delivered or supported for operators/inspectors

• Safety Ensure compliance with safety standards during inspection and handling of components and tools.
• Report and eliminate potential hazards in quality inspection zones and labs.
• Use appropriate PPE while working in shopfloor areas or with sharp/chemical-exposed components.
• Participate in regular safety drills and toolbox talks.
• Conduct safety audits related to quality equipment (gauges, jigs, measurement systems).
• Promote "Safety First" mindset within the team during all quality checks.
• Zero safety incidents in quality inspection zones
• Increased compliance to shopfloor and lab safety protocols
• Improved awareness and adoption of safe practices among the quality team
• Safer working environment for inspectors and operators
• Enhanced reliability of inspection without safety compromises

• Number of safety incidents / near misses reported (monthly/quarterly)
• % compliance to PPE usage in inspection areas
• Audit compliance score for inspection tools and gauges
• No. of unsafe conditions identified and resolved
• Participation in safety training / toolbox talks (%)
• Corrective actions closed within due date from safety audits

Work Experience

• Behavioural SkillsCustomer Orientation
• Collaboration & Cross-Functional Coordination
• Analytical Thinking
• Eye for detail
• Networking
• Accountability & Ownership
• Interpersonal effectiveness
• Discipline & Safety Mindset
• KnowledgeQuality Tools & Techniques
• Measurement & Inspection Techniques
• Engineering Drawings & GD&T
• Manufacturing Processes
• Root Cause Analysis (RCA) & Corrective Actions
• Data Analysis & Statistical Tools
• Quality control processes and standards
• PPAP & DOE (added advantage)
• 8D & KAIZEN
• Well Versed with SAP and Internet Applications