QA Manager (Manual Testing with Selenium & Python Knowledge)

Job overview:

We are seeking an experienced QA Manager with 8+ years of expertise in manual testing, along with a strong background in Selenium automation and Python scripting to lead and manage quality assurance activities across multiple projects. The ideal candidate will have a proven track record in QA strategy development, test planning, team leadership, and process optimization. This role requires both technical acumen and leadership capabilities to ensure the delivery of high-quality software products in fast-paced environments. Prior experience in the healthcare domain is a must.

Responsibilities & Duties:

Leadership & Team Management:

• Lead, mentor, and manage a team of QA engineers, fostering a culture of excellence, continuous learning, and accountability.
• Define QA objectives, KPIs, and best practices to drive quality assurance processes across projects.
• Conduct performance reviews, training sessions, and workshops to enhance team skills.

Test Strategy & Planning:

• Develop comprehensive QA strategies, test plans, and automation frameworks (with Selenium and Python as a plus).
• Oversee the creation of detailed test cases, test scripts, and reusable automation scenarios.
• Collaborate with stakeholders to understand business requirements and translate them into robust testing strategies.

Manual & Automation Testing:

• Lead manual testing efforts for web, mobile, and API platforms, focusing on functional, regression, performance, and security testing.
• Drive automation initiatives using Selenium WebDriver with Python for scalable and maintainable test scripts.
• Continuously evaluate and implement new testing tools, technologies, and methodologies to improve QA effectiveness.

Quality Assurance Process Improvement:

• Establish and enforce QA standards, processes, and best practices to ensure consistency and efficiency.
• Identify process gaps, implement improvements, and optimize testing workflows.
• Ensure compliance with industry standards, security protocols, and regulatory requirements.

Defect Management & Reporting:

• Oversee the full defect lifecycle, from identification to resolution, ensuring accurate tracking and timely resolution.
• Conduct root cause analysis of critical defects, identifying preventive measures to reduce recurrence.
• Generate detailed test reports, metrics, and dashboards for stakeholders and management.

Collaboration & Communication:

• Work closely with product managers, developers, business analysts, and other stakeholders to align QA efforts with project goals.
• Act as the primary point of contact for QA-related queries, providing technical leadership and guidance.

Required Qualifications:

Experience: Minimum of 8 years in quality assurance, with at least 3 years in a managerial role leading QA teams and projects.

Domain Experience: Must have prior experience working in the healthcare domain.

Technical Skills:

• Strong expertise in manual testing of web, mobile, and API applications.
• Hands-on experience with Selenium WebDriver for test automation.
• Proficient in Python for writing automation scripts and developing test frameworks.
• Solid understanding of API testing using tools like Postman, REST Assured, or SOAP UI.
• Knowledge of SDLC, Agile methodologies, and test management tools (JIRA, TestRail, etc.).
• Experience with version control systems (e.g., Git) and CI/CD pipelines (e.g., Jenkins).

Preferred Qualifications:

• Experience with cloud-based testing (AWS, Azure, etc.) and containerization (Docker, Kubernetes).
• Knowledge of performance testing tools like JMeter or LoadRunner.
• Exposure to DevOps practices, including continuous integration and continuous deployment (CI/CD).
• QA certifications like ISTQB, CSTE, or equivalent is highly preferred.

Key Performance Indicators:

• High-quality software releases with minimal post-release defects.
• Effective leadership with high team productivity, collaboration, and employee satisfaction.
• Timely execution of QA activities with adherence to project timelines.
• Successful implementation of automation frameworks, reducing manual effort.
• Continuous improvement in QA processes, with measurable performance gains.

Competencies:

• Strong leadership qualities with the ability to inspire and motivate QA teams.
• Strategic thinking with a focus on long-term quality improvement.
• Strong technical background with the ability to make data-driven decisions.
• High attention to detail, ensuring thorough testing and quality assurance processes.
• Strong organizational and time management skills to manage multiple projects effectively.

This role is pivotal for driving the quality culture within Saisystems Digital, leading QA initiatives, and ensuring the delivery of robust, scalable, and high-quality software products.