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QA Analyst - C10 - Pune

Citi Bank

2 - 5 years

Pune

Posted: 11/08/2025

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Quality Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Experience in Test Automation using Selenium including framework maintenance, Framework Optimization, Automation Strategizing, Automation Planning and Automation Test Execution.
  • Expertise in testing tools - Selenium, BDD, Cucumber with good concepts of Java - OOPS concepts
  • Documents findings and prepares nonconformance reports.
  • Tracks nonconformance items and ensures items are resolved before project moves to production.
  • Creates and maintains testing verification matrices.
  • Gathers, maintains and reports on quality metrics.
  • Verifies traceability in project work products.
  • Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
  • Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
  • Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided.
  • Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
  • Perform other duties and functions as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-5 years Quality Assurance experience preferred
  • Experience in Test Automation using Selenium including framework maintenance, Framework Optimization, Automation Strategizing, Automation Planning and Automation Test Execution.
  • Expertise in testing tools - Selenium, BDD, Cucumber with good concepts of Java - OOPS concepts
  • Experience in Test Automation testing framework like TestNg, Junit
  • Experience with any OOP language like Java, Python.
  • Exposure to version control tool like GIT/SVN and CI/CD tools like Jenkins
  • Experience in webservice Automation using Rest Assured/Postman or any other open-source tool.

Education:

  • Bachelor’s/University degree or equivalent experience

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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