Senior Consultant -Tax Operate Pursuit Management | Tax & Legal
NSE Tax & Legal is currently searching for a Tax Operate Pursuit Manager to join the established Tax Operate Pursuit Centre of Excellence (PCoE). The PCoE provides resources, as well as hands-on pursuit support to the largest and strategically important opportunities within our Tax & Legal practice through a dedicated infrastructure and team of professionals experienced in pursuit strategy, project management, innovative design, commercial strategy, and knowledge management.
About the NSE Tax Operate Pursuit Centre of Excellence:
The Tax Operate Pursuit Centre of Excellence (PCoE) is focused on supporting our NSE key account teams through five Pillars:
- | Providing strategic advice and support to account teams to create compelling narratives and client experiences throughout the entire pursuit lifecycle, from deal shaping to service delivery.
- | Improving deal profitability through compelling pricing and innovative commercial propositions for our clients and support in navigating funding options.
- | Creating tailored, high-quality, impactful deliverables aligned with our clients' values and identity.
- | Bringing a global view of the Tax Operate market, and enabling forward-looking and proactive insights to clients, rooted in industry and sector expertise.
- | Driving continuous Sales Excellence maturity across EMEA, robust communication, training and opportunity qualification.
What you will do:
A Tax Operate Pursuit Manager is responsible for driving some of NSEs most complex and strategic pursuit lifecycles and opportunities. You will be responsible for the coordination and management of assets, resources, content and plans to support Must Win opportunities across the region, and work closely with priority account teams to execute on Market Activation programs. The Pursuit Manager is required to rapidly engage with and drive collaboration between numerous pursuit and leadership stakeholders and the client service delivery team to create compelling and differentiated selling propositions for our clients. This role provides a unique opportunity to showcase strategic planning skills, enhance operations management capabilities, and understand how to plan and execute strategies, with an opportunity to interface with member firms, businesses, and industry/sector teams around the globe.
Key Responsibilities:
- Manage pursuits to strengthen Deloittes pursuit capability across the pursuit lifecycle and drive a higher win rate on key opportunities
- Manage pursuits from start to finish across the sales cycle from start to finish, acting as the central point of contact for the pursuit team
- Support content creation and provide broader copywriting assistance
- Develop and own the pursuit plan, establish key milestones and deliverables, and monitor assignments through the establishment of a pursuit working site using i.e., Microsoft Teams, SharePoint, etc.
- Provide oversight and quality review for proposal and presentation documents, design approach, risk reviews, and ensure strategic messaging is represented in all deliverables
- Ensure proposals comply with RFP requirements
- Work in conjunction with the Creative Excellence team, assisting and facilitating timely submission of deliverables and support production of printed and/or multi-media materials
- Bring leading practices from other pursuits and extended pursuit networks to help close content gaps
- Facilitate leadership and internal quality reviews, and work with the PCoE Pursuit Lead to coordinate leadership touchpoints for the specific opportunity
- Flag and escalate issues to the PCoE Senior Pursuit Lead and the account Lead Engagement Partner
- Ensure appropriate pursuit processes and governance procedures are followed
- Manage pursuit meetings and logistics
- Assist and support learning and development initiatives to build and enhance Deloittes Sales Excellence capabilities across the firm
- Play an active part in Deloittes global pursuit community, including building relationships with other pursuit teams around the world to effectively leverage best practices
Role preferences:
- Proven record in pursuit project management at a professional services (or similar) organisation
- Extensive pursuit, proposal, bid, sales or business development experience is a prerequisite
- Excellent planning, organisational and time management skills - multitasking with high level of ownership
- Experience of writing for pursuit or strategic sales opportunities
- Proven ability to work creatively and analytically in a problem-solving environment internally and with clients
- Strong people management skills and ability to deal with a diverse set of people
- Excellent communication and stakeholder management skills, with gravitas, confidence, and credibility to engage with partners
- Experience dealing with senior client decision makers, sponsors, and procurement teams
- Strong team player with a collegiate style who enjoys working, collaborating, and having fun with teammates
- Ability to prioritise activities in a fast-paced environment and negotiate across levels
- Understanding of business dynamics including brand, client decision factors, sales approach, cultural differences, understanding of market and industry dynamics, etc.
- Proven ability to produce high-quality work while facing competing priorities and strict deadlines
- Demonstrated ability to prioritise activities and stay focused in a dynamic, ever-changing environment
- Full-time role, willing to travel to work on-site with pursuit teams as needed
- Key characteristics for success: proactiveness, enthusiasm, commitment, perseverance, adaptability, superior attention to detail, team player, and negotiation skills