PSO - Payment Service Operation

TCS

1 - 6 years

Chennai

Posted: 29/06/2025

Job Description

Job Description
  1. PSO:

    Job Description - Manage payments posting process, including verifying errors and performing resolution

    Provide Customer Service Support on payment processing information including queries, reports, communication etc

    Manage all types of payments, including pay cycle processes, reviewing, verifying and processing credit/debit memos

    Provide post payment services such as Investigation of cases arising due to customer queries/payment discrepancies

    Provide OFAC/Sanctions screening in accordance with contemporary sanction/regulation laws

    Freeze/Stop payments to SDN/Sanctioned countries; escalate to management

    Regular update of SDN list and Sanction country list as per regulation/laws and in accordance with Federal Reserve

    Partnering with Payments and Investigations team to resolve queries regarding sanctioned payments

    Excellent working knowledge on MS Office

Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Process Expert
Job Id
367603
Desired Skills
Payment Cards
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).