PSO - Payment Service Operation
TCS
1 - 6 years
Chennai
Posted: 29/06/2025
Job Description
-
PSO:
Job Description - Manage payments posting process, including verifying errors and performing resolution
Provide Customer Service Support on payment processing information including queries, reports, communication etc
Manage all types of payments, including pay cycle processes, reviewing, verifying and processing credit/debit memos
Provide post payment services such as Investigation of cases arising due to customer queries/payment discrepancies
Provide OFAC/Sanctions screening in accordance with contemporary sanction/regulation laws
Freeze/Stop payments to SDN/Sanctioned countries; escalate to management
Regular update of SDN list and Sanction country list as per regulation/laws and in accordance with Federal Reserve
Partnering with Payments and Investigations team to resolve queries regarding sanctioned payments
Excellent working knowledge on MS Office
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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