Proofpoint Email security Engineer

Job Title:

Proofpoint Email security Engineer (L3)

Primary Requirement:

• Bachelors degree in computer science , Information Technology, Cybersecurity, or a related field.
• 5-9 years of overall IT experience, with a minimum of 3 years focusing on Proofpoint Email Security solutions.
• Strong understanding of email security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment defense and phishing analysis.
• Willing to work in rotational shifts and 24*7 support.

Mandatory Skills:

Proof point, Email Security, Email Support, troubleshooting, communication skills, SMTP, Dkim, Spf, Phishing, Mail routing, MX

Skill to Evaluate:

Proof point, Email Security, Email Support, troubleshooting, communication skills, SMTP, Dkim, Spf, Phishing, MX

Roles & Responsibilities:

We are looking for a dedicated Proofpoint Email Security Analyst with 6-8 years of overall experience, including at least 3 years as Proofpoint admin specialized in Proofpoint Email Security solutions.

1. Operational Support:

• Act as the primary point of contact for resolving operational tickets related to Proofpoint Email Security.

2.Documentation and Monitoring:

• Create and maintain Standard Operating Procedures (SOPs) and other documentation for email security processes.

3.Design and Configuration:

• Provide design and configuration support for the deployment and transition of the Proofpoint Email Security solution.

1. Vendor Collaboration:

• Collaborate with vendors for the timely resolution of platform-related tickets and enhance overall email security performance.

1. Mitigation Implementation:

• Assist with the implementation of countermeasures and mitigating controls for identified email security issues.

1. Technical Knowledge:

• Utilize knowledge of multi-cluster Proofpoint setups to enhance security strategies and configurations.