Project Support Specialist

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The opportunity:

The installation project manager at INOPC will be a member of PGSV – CH 2657 team and will contribute towards the effective functioning of Installation project management team. The installation project manager will support the day to day activities of GIS Installation project management team at factories that works on a wide range of international GIS projects.

How you’ll make an impact:

• Process documentation requests (Doku Requests) for Field Service Engineers worldwide. Maintain class overviews in S4 HANA – partly Automated by AI.

• Archive reports in XECM/S4 HANA. Forward “Actions Required” to Sales, Technical, or MPL teams. Maintain documentation of newly installed breakers in the system.

• Create and structure New orders (including Outlook, Salesforce, SharePoint). Handover and back-handover of orders to/from MPL

• Invoice and close orders in SAP. Maintain the GCB invoice file. Monitor overdue items and update KPIs.

• Create spare part lists for FSEs (including BA numbers). Prepare GCB manpower & tools quotations (approx. 60–70% are standard offers). Support continuous improvement initiatives (CIPs).

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. 

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in B.Tecth (EEE, Meeh).

• 2–3 years of experience in a similar project Support or technical support role, ideally in an industrial or service-oriented environment.

• Solid experience with SAP S4 HANA, especially in order processing, documentation, and reporting.

• Familiarity with document management systems (e.g. XECM) and collaboration tools (Outlook, SharePoint, Salesforce).

• Proficient in MS Office (Excel, Word, Outlook).

• Proficiency in both spoken & written English language is required.

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