Project Onboarding Executive

POSITION REPORTS TO: SENIOR MANAGER OF OPERATIONS, INDIA

DEPARTMENT: PROJECT ONBOARDING

POSITION LOCATION: VADODARA, GUJARAT, INDIA (ON-SITE)

BUDGET: 4,00,000 - 5,00,000 PA.

POSITION SUMMARY

The Project Onboarding Executive reports to the Senior Manager Operations and plays a key role in supporting project onboarding activities across multiple service lines, including Lien Resolution, Claims Administration, QSF, Bankruptcy, and Probate .

This role works closely with US-based Project Onboarding Coordinators and leadership teams to ensure smooth, timely, and accurate execution of onboarding processes through strong coordination, data management, and operational support.

KEY RESPONSIBILITIES

• Collaborate with cross-functional teams (Liens, Bankruptcy, Probate, QSF, Data & Investigation) to ensure seamless project onboarding
• Ensure onboarding activities meet Service Level Agreements (SLAs) and follow standard operating procedures
• Maintain and update proprietary databases, including data entry, document uploads, and document generation
• Perform deficiency reporting for onboarding-related documentation
• Manage updates across additional operational databases as required
• Learn and support billing functionality, including reviewing and maintaining billing rules for quality assurance
• Assist with administrative and operational special projects as assigned

REQUIRED SKILLS & QUALIFICATIONS

Technical & Functional Skills

• Strong attention to detail and high level of professionalism
• Excellent English verbal and written communication skills
• Proficiency in MS Office (Excel, Word, Outlook)
• Working knowledge of SQL and Power BI (moderate to advanced preferred)
• Experience participating in onshore / US stakeholder meetings
• Strong verbal communication and active listening skills
• Ability to multitask, prioritize work, and manage time effectively

Interpersonal & Behavioral Skills

• Strong collaboration and teamwork skills
• Ability to communicate clearly in cross-functional environments
• Proactive in identifying process gaps and improvement opportunities
• Strong problem-solving skills with a creative, solution-oriented mindset
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Self-motivated, adaptable, and eager to learn new tools, technologies, and processes

WHY JOIN?

• Exposure to global stakeholders and US-based teams
• Opportunity to work across complex, multi-service projects
• Fast-paced environment with continuous learning and growth

Interested candidates may apply by sharing their resume.